Terms & Conditions

Welcome to Doztix Travels. By accessing our platform, utilizing our consulting services, booking travel itineraries, or purchasing packaged vacations, you agree to comply with and be bound by the following terms and conditions. These terms govern the relationship between Doztix Travels and you, the client.

Please read these conditions carefully. If you do not accept these terms, you must refrain from booking travel products through our company.

All travel bookings submitted through our website or via direct enquiry are subject to availability and acceptance by the relevant service provider. A booking is only deemed confirmed once:

• The client receives a formal confirmation email containing an official invoice and booking itinerary code.
• The minimum required security deposit or full upfront payment has been successfully cleared in our accounts.
• Correct passport data, including names matching government documents exactly, has been verified.

Any administrative errors, typos, or passenger names provided incorrectly during confirmation are the sole responsibility of the customer. Incurred fees for name corrections will be charged to the client.

Payment schedules are tailored depending on the customized nature of the booked package:

• Standard Tour Packages: A non-refundable reservation deposit of 25% of the total package value is required at the time of booking. The remaining balance must be paid at least 30 days prior to departure.
• Promotional/Early Bird Rates: Bookings categorized under special early-bird promotions require immediate, full payment at the time of invoice issuance.
• Late Bookings: Any customized itinerary confirmed within 14 days of departure must be settled in full via bank transfer or credit card on the day of reservation.

Failure to pay remaining balances by the stated deadline will result in immediate itinerary cancellation, and the deposit amount will be forfeited according to cancellation guidelines.

Travelers are responsible for securing and maintaining valid travel documentation. Passports must have a minimum validity of six (6) months from the scheduled return date of your trip.

• Visas: While Doztix Travels provides support and assistance desk services for visa applications, the issuance of visas is under the sole authority of local foreign consulates and embassy officials. We do not guarantee visa approvals.
• Medical Permits: Vaccination cards, negative test results, or health entry declarations required by destination borders must be prepared and brought by the passenger.

Doztix Travels cannot be held liable for passengers refused entry at international border security due to expired passports, inadequate visa paperwork, or lack of state-issued health permits.

Clients traveling on joint or group tours curated by Doztix Travels must comply with the guidelines, local traditions, and schedules set by our field tour guides.

We reserve the right to remove any traveler from a group tour if their behavior is deemed unlawful, hostile, abusive, or poses a safety hazard to other participants. In such events, no refunds will be issued, and return travel arrangements will be at the client's expense.